Frequently Asked Questions
🧘♀️ Before You Join
Do I need to complete a form?
Yes — you must complete a health form (PAR-Q) before your first class.
Is there an age limit?
Yes — you must be 16 or older to join regular classes.
Do I need medical clearance?
Yes, if you're recovering from injury, surgery, or have a condition — a doctor’s note may be required.
🧼 Studio Etiquette
Grip socks are required (no bare feet or regular socks).
Shoes off when entering.
Arrive 5–10 minutes early.
Phones on silent, personal items stored away.
Wipe down equipment after class.
Avoid strong perfumes.
Respect each other's space and energy.
🕒 Class Timing
Can I arrive late?
No — doors close 10 minutes after class starts for safety. Late arrivals are not admitted.
Is there time between classes?
Yes — we have a 10-minute break for cleaning and setup.
🚗 Parking
There’s plenty of on-site and street parking available.
📅 Bookings, Cancellations & No-Shows
How do bookings work?
We offer memberships and drop-in sessions (no class packs).
Members can book anytime.
Drop-ins are first-come, first-served.
What’s the cancellation policy?
Cancel 24+ hours before class: Keep your credit.
Cancel within 24 hours or don’t show up: You’ll lose your class credit.
💳 Payments
All classes are prepaid.
We don’t offer refunds, but credits may apply if you cancel in time.
👋 Hands-On Adjustments
Instructors may offer gentle physical adjustments during class. If you’d prefer not to be touched, let your instructor know before class.
😷 Health & Sickness Policy
Don’t attend if you feel unwell.
We may ask you to leave if you show signs of illness.
📸 Photos & Media
We sometimes take photos/videos for social media. If you'd like to opt out, let your instructor know before class.
📦 Personal Items
Please bring only essentials. We’re not responsible for lost or stolen belongings.
💧 General Reminders
Bring a water bottle.
Listen to your body — take breaks if needed.
Let us know if you need any modifications or props.
Be kind — we’re all here to support each other!
🏷 Referral Program
How does it work?
Find your referral code in your account.
Share it with a friend — if they sign up for a membership, you get £10 credit!