Frequently Asked Questions


🧘‍♀️ Before You Join

Do I need to complete a form?
Yes — you must complete a health form (PAR-Q) before your first class.

Is there an age limit?
Yes — you must be 16 or older to join regular classes.

Do I need medical clearance?
Yes, if you're recovering from injury, surgery, or have a condition — a doctor’s note may be required.

🧼 Studio Etiquette

  • Grip socks are required (no bare feet or regular socks).

  • Shoes off when entering.

  • Arrive 5–10 minutes early.

  • Phones on silent, personal items stored away.

  • Wipe down equipment after class.

  • Avoid strong perfumes.

  • Respect each other's space and energy.

🕒 Class Timing

Can I arrive late?
No — doors close 10 minutes after class starts for safety. Late arrivals are not admitted.

Is there time between classes?
Yes — we have a 10-minute break for cleaning and setup.

🚗 Parking

There’s plenty of on-site and street parking available.

📅 Bookings, Cancellations & No-Shows

How do bookings work?

  • We offer memberships and drop-in sessions (no class packs).

  • Members can book anytime.

  • Drop-ins are first-come, first-served.

What’s the cancellation policy?

  • Cancel 24+ hours before class: Keep your credit.

  • Cancel within 24 hours or don’t show up: You’ll lose your class credit.

💳 Payments

  • All classes are prepaid.

  • We don’t offer refunds, but credits may apply if you cancel in time.

👋 Hands-On Adjustments

Instructors may offer gentle physical adjustments during class. If you’d prefer not to be touched, let your instructor know before class.

😷 Health & Sickness Policy

  • Don’t attend if you feel unwell.

  • We may ask you to leave if you show signs of illness.

📸 Photos & Media

We sometimes take photos/videos for social media. If you'd like to opt out, let your instructor know before class.

📦 Personal Items

Please bring only essentials. We’re not responsible for lost or stolen belongings.

💧 General Reminders

  • Bring a water bottle.

  • Listen to your body — take breaks if needed.

  • Let us know if you need any modifications or props.

  • Be kind — we’re all here to support each other!

🏷 Referral Program

How does it work?

  • Find your referral code in your account.

  • Share it with a friend — if they sign up for a membership, you get £10 credit!